Complaint Redressal

Complaint  Redressal

Dear Customer,

We are thankful to you since it is you, who have made us one of the leading Co-Operative Bank since last 22 years in Nagpur. Our success mainly depends on our efficacies as well as your active support and being/intimate relationship with us. We will be honored to receive your suggestions/ questions/ comments for improvement in our existing customer service. Do, please write in and we assure to get back to you.

The matter may be first brought to the notice of concerned Branch head, for immediate attention. In case the complaint is not redressed to your satisfaction, you may directly address to Nodal Officer, stationed at our Head Office, who is designated to deal with customers grievances, giving full details as per the format annexed here to.

The Name & address of Nodal Officer is given below:

Shri. Kishore D. Puranik – Nodal Officer- General Manager( OP )

Head Office. “ Shrinidhi “ Plot no.4, First Floor, Kulkarni Deshmukh Layout

Shraddhanand square, Laxmi Nagar.  NAGPUR 440022

Telephone No. 0712-2231659/649.

E-mail: ho@shrirambank.coop

It will be our utmost endeavor to redress your grievances at our end, once we receive your complaint. However, if unfortunately your grievances could not be redressed at our end, to your satisfaction, you may feel free to approach/take recourse to the Banking Ombudsman at the following address:

The Banking Ombudsman Office of the Banking Ombudsman ( C/o Reserve Bank of India )

Address: Byculla office Building. 4 th Floor. Opp. Mumbai Central Railway Station,

                Byculla, Mumbai-400 008

Telephone no. 022-23022028   Email: bomumbai@rbi.org.in

Click here for Complaint Forms: Banking Ombudsman Scheme 2006